PayRates

How to Search for My Property Rates Bill

  1.  
    Search bar
  2. Sign in and click the green 'Payrate' icon at the top of the screen
    Click on PayRates

  3. Click the 'Click Here to Start' button
  4. Sign Up if it your First Visit
    Signing Up
    Sign up to a Standard User Account.
    Sign up for Pay Rates is free so do not worry about any costs related to this action.
    We just need to create your profile for easy access.
    Use Your real details Name and Surname 
    Make sure you use an email address you have access to. 
     Chosen password must contain at least 1 Caps, 1 Smallcaps, 1 digit, 1 special character and at least 8 characters 
     
    Signing In
    If you already have a Gosmartvalue User account, use may use that account to make payments that are associated to the company your account is registered with. 
    i.e if you have a Valuer or Corporate Account, you may use them if your payment is associated with those companies
     

  5. Fill in the plot number, location and locality according

  • Finding your location
    Gaborone
    Gaborone is a location. 
    Leave the locality empty 

    Francistown
    The Francistown localities have special names allocated by by City of Francistown Council 

       
  • Click the 'Next' button to proceed



  • If you have multiple properties, click the 'Add Multiple Property' link and click 'Next' to proceed
    All of the latest corresponding bills will be listed with each property. 
    Select the checkbox corresponding with the property you wish to pay and click "Next"

    5. Fill in the Payer and  Property Owners Information that you are paying for. 
    Alert
    All the properties you are paying for at one go have to belong to the same property Owner 

    Info
    If the property owner and the Payer are the same person click on Payer is Owner so that you do not have to fill the same information twice. 
    Alert
    Please Note information provided here will be availed to the relevant local authority/ council for updating and reconciliation purposes

    7. Confirm how much you wish to pay towards your bill by typing in the amount, or selecting Pay Full Amount

    8. Click "Next" and proceed to make your payment.
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